Dear Valued Customers,

our product and account is no more live on themeforest  due to some conflict with envato Team. We have/had tried our best to resolve this issue with envato, But unfortunately things become more complicated and envato team is not willing to resolve the issue.

They have/had disabled our account and all of our items has been disabled as well. Due to no access to our author account we are not able to verify any purchase made on envato by our clients, We have/had even asked envato team to give us limited access to our accounts so we can provide support to our clients but they simply rejected our request.  We are not able to provide further updates on our items as well.

But Envato is not ending point, We have launched our very own store and all of our items are live here

http://www.woxteck.com . you can purchase our item from mentioned url to get life time support and updates.

What about existing customers

As mentioned before we are not able to access our accounts and cannot verify purchase and provide support for purchases made on envato. You must have to re-purchase our item from our store.

You can ask envato for refund on your previous purchase

We hope you are quite understand the issue now, Thank you for cooperating with us.

Okay


Thanks for choosing our products.

A detailed documentation is intact with all of our products, please read documentation carefully and follow the installation process, if there is still some problem then don't worry just submit a ticket our team will guide you through.

Please provide your site URL and WordPress admin account information in a private ticket. We need this on almost 70% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information. (If you give us FTP permission - it could even help more)

Our support timing is 11am to 8pm GMT+5