our product and account is no more live on themeforest due to some conflict with envato Team.
We have/had tried our best to resolve this issue with envato, But
unfortunately things become more complicated and envato team is not
willing to resolve the issue.
They have/had disabled our account and all of our items has been
disabled as well. Due to no access to our author account we are not able
to verify any purchase made on envato by our clients, We have/had even
asked envato team to give us limited access to our accounts so we can
provide support to our clients but they simply rejected our request. We
are not able to provide further updates on our items as well.
But Envato is not ending point, We have launched our very own store and all of our items are live here
A detailed documentation is intact with all of our products, please
read documentation carefully and follow the installation process, if
there is still some problem then don't worry just submit a ticket our
team will guide you through.
Please provide your site URL and WordPress admin account information
in a private ticket. We need this on almost 70% of all tickets. So if
you send them at the beginning, your ticket will be resolved faster as
we don't need to reply to ask for these information. (If you give us
FTP permission - it could even help more)